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Accessibility

We believe that our shows should be available to everyone. Check out our guide to navigating our theater and all of our accessibility services.

If you have any questions about accessibility or the services described below, contact our offices at info@phnyc.org or 212 564 1235. And please let us know about your experiences with us. Your feedback is important. We can all continue to make it an inclusive place for everyone. 

Wheelchair Accessibility IconAssistive Listening IconClosed Captioning IconAudio Description IconSign Language Interpretation Icon


Wheelchair accessibility

Both our Mainstage and Peter Jay Sharp Theaters are fully wheelchair-accessible, offering accessible seats at each performance. Both theaters are located near our elevator with access to their main lobbies and bathrooms. The theater’s bathrooms are located one floor below their respective theater. The elevator will need to be used in order to enter the Mainstage and Peter Jay Sharp Theaters. Please inform our Ticket Central box office of any special requirements at the time of purchase. 

Wheelchair Accessibility IconView seating charts →


Assistive listening devices

Radio Frequency assistive listening systems are available at no charge at every performance and can be checked out from the concessions counter. These devices are available in both our Mainstage and Peter Jay Sharp Theaters for every performance, per ADA requirements and are compatible with t-coil enabled hearing aids and implants. Headphones for these devices will be provided by the theater, but you are also welcome to bring your personal headphones from home should you prefer. If you have any issues with your listening device during the performance, please visit our concession counter to find the House Manager who will be able to assist you.


Closed captions

GalaPro is a free app available for download on your personal smart phone or tablet, iOS and Android, and can be used to read captions for all of our shows, at any performance after opening night. You can also check out a tablet from the concessions stand, photo ID required.

Closed Captioning Icon View upcoming closed captioned performances →

Download GalaPro →


Audio description

We offer audio description, an accessibility service that aids the theatergoing experience for those who are visually impaired. Anyone can book into an audio described show, but some seats (those labeled "audio description") will be held for those who require this service. Audio describers articulate the design and direction on stage via a personal listening device (free with admission ticket). To reserve a device or to learn more, please contact info@phnyc.org.

Audio Description Icon View upcoming audio described performances →


Virtual tour (coming soon!)

Using Google Street View, take a 360° virtual tour of our facilities. Experience our building before you visit, and familiarize yourself with the spaces and pathways.

 Take a Google Virtual Tour →


Sign language interpretation

Coming Soon

We schedule multiple sign language interpreted throughout the season in the Mainstage Theater. 

Sign Language Interpretation Icon Sign up to be notified when ASL interpreted performances are available →


Additional details

 Mainstage TheaterPeter Jay Sharp Theater
WheelchairsWheelchair seating available in Row EWheelchair seating available in Row F
FloorsThree levels. Lobby on Floor 1 (ground level). Rows A–G on Floor 1M. Rows H–K and Loge on Floor 2.One level. Rows AA–F on Floor 4.
AccessElevator access, 1 level up. 1 flight of stairs from Mainstage lobby, or 2 flights of stairs from Floor 1 corridor.Elevator access, 5 levels up. 10 flights of stairs from Floor 1 corridor.
ParkingManhattan Parking Garage Location & Discount
Building EntrancesTwo entrances in series on 42nd st. First glass swinging door enters to the box office and corridor. Second set of glass swinging double doors enters into the corridor. Doors are not automated.
Lobby and Theater EntrancesEnter from the corridor through swinging glass double doors into the Mainstage lobby. From entrance corridor, take elevator to Floor 1M for wheelchair access to the Mainstage theater. Three single doors in series to enter the theater.From entrance corridor, take elevator to Floor 4 for wheelchair access to the Peter Jay Sharp theater and lobby. Two single doors in series to enter the theater.
Box OfficeLocated in corridor on Floor 1 (ground level).
RestroomElevator to Basement, or inside the Mainstage lobby and go down the stairs one level. Grab bars.Elevator to 3M. Grab bars.
Water FountainFloor LL (Lower Level).Floor 3M.
ReseatingIf you need to be reseated due to accessible needs, find the House Manager (person with headset) before the show or during intermission. Reseating is subject to availability; you may be seated in a different location the discretion of the house manager.
Assisted Listening SystemBoth theaters are equipped with radio frequency listening device system. Listening devices are available in both theaters at the concession stand, free of charge. A photo ID is required.
Visual AssistanceScheduled audio-described performers. Hand held captions available with GalaPro app on mobile devices. Listening devices and tablets are available in both theaters at the concession stand, free of charge. A photo ID is required.
Folding ArmrestsNo mobility seats with folding armrests.

 

Accessibility initiatives at Playwrights Horizons are supported by The Theodore H. Barth Foundation, Inc., the Einhorn Family Foundation, and the Theatre Development Fund's TAP Plus program, in cooperation with the New York State Council on the Arts.

Video supported in part by the Innovation & Exploration Grant, a program of National Alliance for Musical Theatre, with funding from The Alhadeff Charitable Foundation – www.namt.org.