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2018/19 Subscription Handbook

Booking Seats

We’ll send you a bulletin in the mail and/or an email when your three-week advanced booking (four weeks with Subscription + Friend) begins — that’s your cue to book your seats for that show. You can book online at phnyc.org/tickets or call Ticket Central. As a Subscriber, you have access to all regular seating zones, and receive priority booking ahead of other package holders. Be sure to act early to guarantee prime seats.

Ticket Exchange

Ultimate flexibility is just one benefit of being a Subscriber, which is why you can exchange your tickets as many times as you wish for each production up to 24 hours before your scheduled performance time. Exchanges cannot be made once your 24-hour window has closed. If you are unable to exchange or use the seats you’ve booked, let us know to release your seats.

Missed Performance

We know seeing our shows is a priority for you, but sometimes life gets in the way. If you miss a performance and did not exchange your tickets beforehand, we can get you in to a subsequent performance as space permits. With post-dating, you may come to another performance, check in with the company manager, and be given the best seats available just before curtain. Seats aren’t guaranteed, but you can call Ticket Central ahead of time and ask about the likelihood of getting in.

Guest Tickets

The only thing better than going to the theater is bringing a friend along for the journey. You can purchase up to two guest tickets per package per production for $55 each, a substantial savings compared to the general public’s price. Are they already season package holders? Contact us and we can try to seat you near your friends.

Second Look

Loved the show so much that you want to see it again? After you see the show once, Subscribers can see any show a second time for $20. Call Ticket Central to book a Second Look ticket. ID is required at pick up. Subscribers can purchase one Second Look ticket per package per production. 

Bring the Kids

Know a young theater lover? We encourage you to bring them along when you come to our shows. Children and young adults ages 22 or younger can see the show for just $15 with our Bring the Kids discount. If they’re between the ages 23–35, they can become a Young Member for free. Check the “Calendar + Info” section of each show for age recommendations.

Accessibility

We strive to provide an enjoyable experience for all of our audience members. Both of our theaters are wheelchair-accessible, and assisted listening devices are available at all performances. We have captioning and audio-description services available for every production, visit our site at phnyc.org/accessibility for details and dates. If you have any seating requests or questions about our facility, please contact us and we’d be happy to help.

Contact Information

We want to be sure you know about everything happening at Playwrights, no matter where life may take you. If you have any address changes, please update us so we can have your most up-to-date contact information throughout the season.

Local Business Discounts

Season package holders have access to a range of discounts at local restaurants, hotels, and parking garages by showing your Playwrights ID card, included in this welcome packet. Visit the “Plan Your Visit” section of our website for the most up-to-date local business listings. And as a Subscriber, you get a discount when you make purchases from our Stage to Page Bookshop in the lobby.

You’ve signed up for your yearly ride through contemporary theater. Subscribers like you experience the full breadth of our artistic mission, and we couldn’t do the work that we do without your support.

Thanks for taking this journey with us!

Comments? Questions?
Ticketing Inquiries
Ticket Central
tickets@ticketcentral.com
212 279 4200
(Noon–8 PM daily)
General Information
Playwrights Horizons
info@phnyc.org
212 564 1235
(10 AM–6 PM, M–F)