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House Manager

Organizational Summary: 

Playwrights Horizons is a writer's theater dedicated to the support and development of contemporary playwrights, composers and lyricists, and to the production of their new work. 

Reports to: 

Associate General Manager.

Position Summary: 

The House Manager position is responsible for the day-to-day operations of our venue and serves as a front-line team member who welcomes customers and guests to our theater! This is a part-time position that provides a smooth and enjoyable experience and the schedule requires day, evening, and weekend shifts. We are looking for house managers for our upcoming productions of:

MAGNIFICENT BIRD / BOOK OF TRAVELERS - Begins last week of September

IN THE AMAZON WAREHOUSE PARKING LOT - Begins in October

THIS IS MY FAVORITE SONG - Begins in November

Duties & Responsibilities: 

  • As House Manager, you are responsible for the smooth operation of the house during the run of the show, including but not limited to:

  • Conducting a fire safety check at the start of every shift

  • Making sure the theater is suitable for patrons, prior to every performance

  • Troubleshooting technical problems of scanners as needed

  • Working understanding of the scanners and able to troubleshoot technical problems if needed

  • Efficiently execute a safe ingress & egress

  • Overseeing the safety and well-being of our patrons before, during, and immediately after the show

  • Answering patrons questions, listening to compliments/concerns, and making every guest feel welcome

  • Working closely with Audience Service Manager, Accessibility Service Assistants, and Head Ushers to ensure all house management needs are met

  • Working closely with Associate General Manager, Company Manager and Box Office to to ensure proper staff is in place for all performances

  • Communicate and coordinate with Stage Manager regarding opening the house, late seating, intermission, closing the house and events

  • Routinely training volunteer ushers

  • Maintaining a positive attitude, professional demeanor, and a genuine interest in helping others. 

  • The ability to make quick and on your feet decisions

  • Perform other duties as assigned by management.  

Qualifications: 

  • 1-3 years of Front of House experience

  • An updated and valid F-03 Fireguard License; CPR license is a plus!

  • Basic knowledge of tickets system

  • Ability to maintain a part-time schedule of at least 4 shows a week, covering evening and weekend shifts

  • Love of theater — and sense of humor — a must! 

Compensation: 

$22 per hour during production season

Values Statement: 

Playwrights Horizons is committed to building a more just future for everyone — particularly those from historically oppressed communities — by employing a broad spectrum of voices that will enrich the quality and vitality of our work. Playwrights Horizons is an equal opportunity employer that has a strong institutional commitment to uprooting all systems of oppression by demonstrating equitable and inclusive practices.  

The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons are fully accessible and ADA compliant. 

To Apply: 

Please email a pdf cover letter and resume to Jobs@phnyc.org with the job title in the subject  line. No phone calls please.